MIT Sloan Management Review

MIT Sloan Management Review leads the discourse among academic researchers, business executives and other influential thought leaders about advances in management practice, particularly those shaped by technology, that are transforming how people lead and innovate. MIT SMR disseminates new management research and innovative ideas so that thoughtful executives can capitalize on the opportunities generated by rapid organizational, technological and societal change.

Managing Through Uncertainty

MIT Sloan Management Review

The 2022 Richard Beckhard Memorial Prize • The editors of MIT Sloan Management Review are pleased to announce the winner of this year’s Richard Beckhard Memorial Prize, awarded to the most outstanding MIT SMR article on planned change and organizational development published in our winter 2021 through fall 2021 issues.

INTERNATIONAL BUSINESS Multinationals Need Closer Ties as Globalization Retreats • Global companies would do well to cultivate relationships in the countries where they operate to counterbalance increasingly powerful governments.

TRANSITIONS The CEO Is Leaving. Now What? • A three-phase process can help your organization navigate the boss’s departure and transition smoothly into new leadership.

PERFORMANCE METRICS How to Evaluate the Impact of Corporate Purpose • Companies must develop the capacity to accurately assess whether they are making progress toward social and environmental goals.

SUSTAINABILITY Every (Repurposed) Product Has a Story • Goods made from reused or upcycled materials are more appealing when customers are primed to spin a narrative about a product’s history.

TEAMS Collaboration Is a Key Skill. So Why Aren’t We Teaching It? • New research finds that despite the importance of collaboration, most organizations fall short when it comes to helping workers build their relationship skills.

UNLOCK CUSTOMER VALUE: Building Relationships That Fuel Innovation and Growth

Manage Your Customer Portfolıo for Maximum Lifetime Value • How converting customers to closer relationships, leveraging them, and defending them can drive future revenue and lower costs.

Why Innovators in China Stay Close to the Market • Businesses in China increasingly source their innovations from customers, competitors, and front-line employees, bucking trends seen elsewhere in the world.

How Smart Products Create Connected Customers • The data streams generated by customers using smart, connected products can lead to new products and services.

Strategically Engaging With Innovation Ecosystems • Where startups, researchers, and investors cluster, opportunities to accelerate corporate innovation abound.

The Cognitive ShortcutThat Clouds Decision-Making • Merely repeating false claims increases their believability, leaving business leaders vulnerable to basing decisions on misinformation. Here are four strategies to prevent this.

Closing the Governance Gap in JointVentures • Businesses are increasingly partnering to meet their strategic objectives — but neglecting governance puts JVs and their shareholders at risk.

Meet the New Board — Same as the Old Board

Can Design Thinking Succeed ınYour Organization? • Many leaders become discouraged when design thinking doesn’t get the results they expect. They can improve the odds of success by assessing the readiness of their organizations and preparing their teams for a different problem-solving process.

Women Are Stalling Out on the Way to the Top • Here’s what we’ve learned from 40 years of data on executives in the largest U.S. corporations.

Saving Management From Our Obsession With Leadership • Lofty notions of leadership have captivated our collective imagination — and we’ve underappreciated and underinvested in the...